Trust in a digital sports ecosystem depends on verifiable rules at every step where identity or money moves. Across www.kibisports.com and shop.kibisports.com, KIBI Sports Private Limited (CIN: U92490UP2020PTC134722, DPIIT: DIPP69448) enforces four layers of transaction and identity protection.
1. Two-OTP Session Confirmation on Pro Services & Venue Bookings
On KIBI Pro Services and our 4.2-star mobile apps (Google Play and Apple App Store):
- Upfront Payment Hold: Booking fees are held on regulated Indian payment rails rather than sent directly to an unverified personal account.
- START OTP + END OTP Handshake: The provider enters a START code when the session begins and an END code when it concludes before payout is released.
- Full No-Show Refund Cover: If a provider fails to attend, you are refunded in full on your original payment rail.
2. Three-Layer Athlete Verification & Direct-Payout Crowdfunding
- 90,000+ Athletes Verified Through Sports Organisations: Combining Didit government-ID/selfie checks, certificate review, and results synced from 100+ institutions.
- Direct-to-Beneficiary Crowdfunding (/fundraise): Contributions go straight to the KYC-verified fundraiser's bank account.
3. 12-Digit Bank ARN Traceability on Storefront Orders
Every order on shop.kibisports.com runs on PCI-DSS gateways (Cashfree Payments, Razorpay, PayU), and every refund generates a 12-digit Bank Reference Number (ARN) or UPI UTR. See our Trust & Safety Hub and Reviews & Verification Hub (Operating Headquarters: 1st A Cross Road, 7th Block, Koramangala, Bengaluru, Karnataka 560095 | WhatsApp: +91 99428 21584).