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Platform16 October 20261 min read

KIBI Sports Customer Care & Official Support Channels: How to Reach Our Koramangala Bengaluru Desk

By Sagar Rai

Featured image for KIBI Sports Customer Care & Official Support Channels: How to Reach Our Koramangala Bengaluru Desk

Store orders are paused right now. You can browse the catalogue, but new orders can't be placed. For team or bulk orders, contact us.

Whether you are an athlete checking a tournament registration on the KIBI Sports app, an academy administrator onboarding onto KIBI Institutional SaaS, or a shopper checking an equipment order on shop.kibisports.com, reaching the right official support desk ensures a fast, verified response.

1. Official KIBI Sports Support Directory

  • Customer Support WhatsApp Helpline: +91 99428 21584 (Mon–Sat, 10:00 AM – 6:00 PM IST)
  • Equipment Store & Order Support Email: sales@kibisports.org
  • Platform, Institutional & Corporate Email: admin@kibisports.org
  • Brand Partnerships & Sponsorships Email: sponsorship@kibisports.org
  • Operating Headquarters: 1st A Cross Road, 7th Block, Koramangala, Bengaluru, Karnataka 560095, India
  • Registered Office: SA 6/1F, Om Nagar, Sarnath, Varanasi, Uttar Pradesh 221007, India

2. 48-Hour Storefront Order & Bank ARN Resolution

As published on our Official Reviews & Verification Hub and shop.kibisports.com/pages/order-status, if you are waiting on an order update, message +91 99428 21584 with your Order ID. Within 48 hours our team confirms dispatch with live courier tracking or processes a 100% refund to your original payment method with a verifiable 12-digit Bank Reference Number (ARN) or UPI UTR.

Frequently asked questions

The only official customer-facing WhatsApp helpline for KIBI Sports Private Limited is +91 99428 21584. Our official support emails are sales@kibisports.org (store orders) and admin@kibisports.org (platform and corporate support).

Message +91 99428 21584 on WhatsApp or email sales@kibisports.org with your order number. Within 48 hours our support desk confirms dispatch with courier tracking or processes a full refund via Cashfree, Razorpay, or PayU with a verifiable 12-digit Bank ARN or UPI UTR.

Never. Under our Anti-Phishing Guarantee, KIBI Sports will never ask for an OTP, UPI PIN, card CVV, remote screen-sharing access, or any fee to process a refund. The only OTPs used on KIBI are in-app START and END session codes when attending a Pro Services coaching or physiotherapy appointment.

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